Changelog
Product Updates And Improvements
Stay up to date with the latest features, enhancements, and fixes. We’re constantly improving to make your AI voice experience.
Version 1.5.0
Improvement
New Feature
March 12, 2025
New Features & Improvement
We’re excited to announce a major release focused on agent resilience, security enhancements, and data control. This version sets the foundation for smarter, more flexible automation across your workflows.
- Faster rendering in visual builder, especially for agents with more than 50 nodes.
- Live agent handoff available for Zendesk integration, enabling seamless escalation from AI to human agents. added smart suggestions based on agent training feedback, improving learning loops.
- Optimized memory use for large datasets, ensuring stable performance across devices. And Full-text search across all training documents makes it easier to track agent learning content.
Version 1.4.0
Improvement
New Feature
February 24, 2026
New Features & Improvement
This release introduces smart collaboration tools and better customization options to empower support and product teams.
- Improved intent detection speed by 35%, resulting in faster, more accurate responses during live user interactions.
- Refined UI logic for training version control, providing a smoother experience when updating and rolling back changes.
- Improved loading speed of agent analytics dashboard with optimized caching and pagination.
Version 1.3.0
Improvement
New Feature
january 24, 2026
New Features & Improvement
A maintenance-focused update addressing bugs, visual consistency, and general reliability improvements. Kicking off the year with big updates in accessibility and internationalization support.
- Full-text search across all training documents makes it easier to track agent learning content.
- Real-time preview for agent flows added to visual builder so teams can simulate output before publishing. And Launched data source clustering to group related knowledge together automatically.
- Added multi-step fallback logic to Agent Builder, allowing agents to re-ask or redirect contextually when they don’t find a match.
